We ensure that the shopping center is developed with a functional, environmentally friendly and modern approach in line with today's market dynamics and consumer expectations. We provide sustainable and value-added solutions by determining the most appropriate concept in line with the city where the project is located, competition conditions, location features, scale and target customer base.
We ensure that the most efficient shop mix and leasing strategies are created in line with the leasable areas of the project. We analyze critical factors such as competition conditions, target customer segment, spending potential and market dynamics, and prepare comprehensive feasibility reports that will maximize the return on investment. Thus, we aim to create a sustainable and profitable business model for investors.
One of the most critical elements that determine the success of a shopping center is the selection of the right store mix (tenant mix). We ensure that food and beverage areas, entertainment centers, cinemas, supermarkets and national and international retail brands are positioned in a balanced and strategic manner. By analyzing the number of existing stores, target customer profile and market dynamics, we determine the most suitable tenant portfolio and ensure that the brands are positioned in harmony with each other.
We conduct comprehensive sectoral rent analyses by taking into account the type of project, location and current competition conditions in the city. In line with these analyses, we determine the most suitable rental conditions and offer investors a sustainable and profitable rental model. We meticulously manage the preparation of the letter of intent (LOI), rental agreement, business plan and other legal annexes at every stage of the process, and carry out the rental processes professionally and effectively.
We determine the brands that best suit the concept of the project and the target customer base by conducting one-on-one interviews with potential tenants. We manage the leasing processes, ensure that the lease agreement and its annexes are approved by the parties, and carry out the entire process in a transparent, fast and efficient manner for investors and tenants.
We create strategic management plans to ensure the most efficient operation of the shopping center. In addition to preparing the business plan and budget, we structure the organizational chart, management team job descriptions and training processes. We develop marketing strategies and budgets that aim to establish a strong bond with tenants and visitors, and meticulously manage the implementation and monitoring processes. In addition, we support investors in achieving their sustainable growth and profitability goals by creating effective reporting systems.
Continuous monitoring of the shopping center's operating processes and tenant performance is supported by efficiency analyses. Detailed reports are prepared in light of indicators such as tenant sales performance, customer traffic, brand compliance and service quality. These analyses enable strategic decisions to be made to improve the overall performance of the project. We also help investors and managers optimize their operating processes by providing efficiency-enhancing suggestions.
Alışveriş merkezlerinin sürdürülebilirliğini ve karlılığını sağlamak için uzun vadeli kiralama stratejileri oluşturuyoruz. Kiracı profillerine göre dönüşüm süreçlerini, yenilikçi kiralama modellerini ve uzun vadeli yatırım hedeflerini belirliyoruz. Pazar trendleri ve tüketici davranışları doğrultusunda stratejik değişiklikler önererek, alışveriş merkezlerinin gelecekteki başarısını garanti altına alacak planlar hazırlıyoruz.
We develop effective marketing plans and communication strategies for shopping malls. We aim to increase visitor traffic and increase brand awareness with campaigns and events customized according to the interests of the target audience. With modern tools such as digital marketing strategies and social media management, we strengthen the bond between brands and customers and create more efficient sales processes for tenants.
We conduct Mystery Shopper Research to evaluate the service quality, operational processes and customer experience in shopping malls. Our trained experts analyze the service delivery processes, procedures and customer interactions of businesses in detail by acting like real customers.
In addition, within the scope of Turnover Audit, we evaluate the commercial efficiency of businesses and report the accuracy of turnover declaration processes, transparency of sales records and efficiency of operational processes with objective data. In this way, businesses can increase customer satisfaction and establish their financial management on a healthier basis.
MALL SERVICES is a consultancy company that develops innovative, sustainable and high value-added solutions in the field of shopping mall management, leasing and consultancy. Our founder, Tunç M. Ersöz, has been actively involved in the opening, management and leasing processes of many shopping malls in different cities of Turkey and Russia for nearly 30 years. This extensive experience and sector knowledge make our company a reliable and strong business partner. We aim to ensure that our customers achieve maximum success in their projects by offering a wide range of services such as shopping mall concept development, leasing strategies, management processes, operational efficiency and financial consultancy.
As MALL SERVICES, we provide solutions to the challenges in the sector with our special approach to each project. Our working principle is based on cooperation, data-driven analysis and strategic solutions. At every step, we aim to develop sustainable strategies that best suit our customers' goals.
Needs Analysis and Strategy Determination: First, we conduct in-depth analysis of the region where your project is located, your target audience and current market dynamics. In this way, we determine the most suitable rental strategy and management plan for your project.
Leasing and Store Mix Management: We create the right tenant profiles and store mix to make the most efficient use of available rental areas. In this process, we always keep long-term success in mind.
Business Efficiency and Expense Management: To increase operational efficiency, we analyze costs in detail, minimize unnecessary expenses and provide budget optimization.
Results-Oriented Monitoring and Reporting: We monitor the project at every stage and evaluate the effectiveness of the solutions we provide. We perform regular reporting and performance analysis, and recommend strategy updates when necessary. At every stage, we focus on creating value for our customers with transparent communication and results-oriented approaches. We continue to offer innovative solutions that are compatible with constantly evolving market trends to ensure the long-term success of your projects.
